Parts: World Class Engineering And Availability
The quality you demand. The results you can trust. Every time.
To keep you up and running, Arbor Material Handling maintains careful inventory control and will provide you with immediate parts availability. Our high same day fill rate provides unequaled service and significantly reduces downtime. We are able to achieve this high level of service because the heart of our Parts Operation consists of three important features:
- Dedicated, trained and responsive parts people whose only concern is to get the part you need to you as soon as possible.
- An internal, sophisticated computer system, which allows us to have immediate access to information and monitoring of our $1,000,000+ inventory of over 8,000+ part line items on a regular basis.
- On-line communications, via computer, to The Raymond Corporation's Parts Division. Their 95% + service level and an inventory of over 100,000 part line items means immediate backup to the inventory we stock throughout the Mid Atlantic.
Our dedicated Customer Support Representatives (CSR's) are trained specifically to provide personalized service, and will work closely with you and your team to understand your needs so we can provide you with the ultimate in service for all of your needs and applications.
It is critical to get the parts you need when you need them, and in order to maintain the highest lift truck parts availability and coverage, Arbor partners and/or utilizes factory-authorized Raymond Parts, RayBuilt and LiftPartners.
For information about our Managed and Consignment Parts Programs, or to make a Parts Request, please click the links below:
Quality Parts / Quality Service / Competitive Pricing /
Original Manufacturer's Warranty / Rapid Response / One-Stop Shopping
